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How can I ask about my late payment status?
For questions about your late payment status, please contact SCAN Member Services. Member Services contact information and hours of operation can be found...
Why haven’t I gotten a bill?
You may not have gotten a bill if: You don’t have a balance owed to SCAN at this time. A credit has been applied to your account. You’re enrolled...
What is Interoperability and what does it mean for you?
According to the Centers for Medicare and Medicaid Services (CMS), interoperability aims to give people access to their health information when they need...
Transportation Services Benefit
SCAN Health Plan offers a Medicare Advantage Transportation Services Benefit to SCAN Members via certain SCAN Health Plans.
Mental Health Services Benefit
Mental Health Services Benefit
Frequently Asked Questions
Here’s where you’ll find our most up-to-date information on health plan benefits, printable provider directories, claims and enrollment forms, and more. Please...
Travel Benefit
SCAN Health Plan offers a Medicare Advantage Travel Assurance Benefit for Coverage While Traveling Out of the Country to SCAN Members via certain SCAN...
Resources to contact before and during an emergency
There are many resources offering useful information that can help you prepare so you’ll know what to do and how to stay safe in an emergency. Here we...
Welcome Back!
What are we welcoming you back to? Life! You worked hard to stay safe during the pandemic, and SCAN was there with you. We’ve been working throughout these...
