Whether you need translation services, member support or you simply have some questions that need answers, we’re always here with you to answer every question and address every concern.
From February 15 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day.
On holidays and outside normal business hours, please leave a message and we’ll return your call within one business day. Interpreters are available, if you need one. Tambien tenemos interpretes disponibles si usted necesita uno.
We can also have an interpreter meet you at your doctor’s office if you provide at least 48-hours notice. This is a free service and includes American Sign Language.
SCAN Health Plan
Attn: Member Services
PO BOX 22616
Long Beach, CA 90801-5616
View our directory to find additional contact information and helpful services.
SCAN Advertising List RemovalIf you are not a SCAN member, and would like to have your name removed from our direct mail advertising mailing list, please click here and submit a SCAN Advertising List Removal form.
If you are a SCAN Member, click here.
Find out more about who we are and what we're doing.
Find a SCAN Plan
We’ll help you choose the coverage that’s right for you.
As a valued SCAN member, you are invited to join SCANListens, an online community of SCAN members working together to improve our services and customer experience.