Information, Understanding and Support

If you’re a caregiver to a SCAN member, here’s where you can find helpful resources and information. We’re WITH you every step of the way.

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We're here, call us!

Call Member Services at 1-800-559-3500 for additional information. (TTY Users: 711). Hours are 8 a.m. to 8 p.m., seven days a week from October 1 to February 14.

From February 15 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day.

Helpful caregiving resources

We’ve gathered the most helpful information, tips and caregiver resources to help make caring for your loved one a little easier. If you don’t see what you’re looking for or you need additional assistance, SCAN Member Services is only a call or an email away. We’re WITH you when you need us.

Member Service Representative

We're happy to help today. Call Member Services:

1-800-559-3500 (TTY User: 711)

Hours are 8 a.m. to 8 p.m., seven days a week from October 1 to February 14.

From February 15 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day.