We're happy you're WITH SCAN

Providing you with Medicare coverage is only one part of what we do. As a SCAN member, you get the quality service and support you need to stay healthy and independent. You can take comfort in knowing we're always here when you need us. Thank you for being WITH SCAN.

Three women hugging

Mental health is just as important as your physical health.

This 25-minute video provides valuable information on topics including depression, anxiety and more.

Save money with a 90-day supply of your prescriptions

Pick up a 90-day supply of your covered medications and pay just two copayments. That’s like getting a month’s worth of medication free! Watch the helpful video below or click on the infographic button to learn more

Want to reduce the amount of mail you receive?

There are several plan materials we are required to send throughout the year, including those bulky books and pages-long statements. Now, you can choose to simply view them all online!  All you need is an email address and we'll send any required materials via email.  Just click Member Account Registration then click the checkbox for online materials. You can always download and print your materials, or switch back to paper materials at any time.


In this issue: Meet a model SCAN member (in fact, you may already know him!). And, it’s summer but you’ll want to read about one member’s experiences before you head outdoors. Has your doctor prescribed a new medication? Find out what you should know first. Also, read about treatments – that aren’t medicine – for pain that won’t quit. 

We're here, contact us!

Email: MemberServices@scanhealthplan.com

SCAN Health Plan
Attn: Member Services
PO BOX 22616
Long Beach, CA 90801-5616

ATTENTION:  If you speak Chinese or Spanish, language assistance services, free of charge, are available to you. ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

Call Member Services at 1-800-559-3500 for additional information. (TTY Users: 711). Hours are 8 a.m. to 8 p.m., seven days a week from October 1 to February 14.

From February 15 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day.