We're happy you're WITH SCAN
Providing you with Medicare coverage is only one part of what we do. As a SCAN member, you get the quality service and support you need to stay healthy and independent. You can take comfort in knowing we're always here when you need us. Thank you for being WITH SCAN.
New to SCAN? Welcome!
Thank you for making us your health plan. As a new member, you probably have questions about how to connect to the care you need, your benefits (including prescription coverage) and where to go if you have questions. This 30-minute video will tell you about the many ways you can make the most of your new health plan.
Save money with a 90-day supply of your prescriptions
We're here, contact us!
SCAN Health Plan
Attn: Member Services
PO BOX 22616
Long Beach, CA 90801-5616
ATTENTION: If you speak Chinese or Spanish, language assistance services, free of charge, are available to you. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
From February 15 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day.
There are several plan materials we are required to send throughout the year, including those bulky books and pages-long statements. Now, you can choose to simply view them all online! All you need is an email address and we'll send any required materials via email. Just click Member Account Registration, then click the checkbox for online materials. You can always download and print your materials, or switch back to paper materials at any time.