Your Member Account

Need to log in to or register your SCAN member account?

Man and woman standing together

Straight TeleTalk videos

Straight TeleTalk: Behind the Scenes


Straight TeleTalk: UCLA


Straight TeleTalk: New Member


Straight TeleTalk: Diabetes


Straight TeleTalk: Mental Health


Straight TeleTalk: Medications Matter

Other Helpful videos

Why you should consider using a Preferred pharmacy


Just say 90-day (medication refills)!


Think you need to see a specialist?


Urgent care or emergency room?

SCAN Club - Special Edition, 2018

Member Service Representative

We're happy to help today. Call Member Services:

1-800-559-3500 (TTY User: 711)

Hours are 8 a.m. to 8 p.m., seven days a week from October 1 to February 14.

From February 15 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day.