Still Have Questions?

Why haven’t I gotten a bill?

You may not have gotten a bill if:

  • You don’t have a balance owed to SCAN at this time.
  • A credit has been applied to your account.
  • You’re enrolled in SCAN’s auto-payment services or you’ve sent your payment through an Electronic Funds Transfer.
  • Your address has changed. If you need to provide us with your new address or if you’re unsure what address we have on file for you, please contact SCAN Member Services. Member Services contact information and hours of operation can be found by clicking here.

Still Have Questions?

Try a search, or give us a call at 800-559-3500 (TTY User: 711).