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Who do I talk to if I have questions about my bill?
If you have questions about your bill, please contact SCAN Member Services. Member Services contact information and hours of operation can be found by...
I want to verify or confirm my balance. Who can I talk to?
For questions about your balance, please contact SCAN Member Services. Member Services contact information and hours of operation can be found by clicking...
What is Interoperability and what does it mean for you?
According to the Centers for Medicare and Medicaid Services (CMS), interoperability aims to give people access to their health information when they need...
Frequently Asked Questions
Here’s where you’ll find our most up-to-date information on health plan benefits, printable provider directories, claims and enrollment forms, and more. Please...
Travel Benefit
SCAN Health Plan offers a Medicare Advantage Travel Assurance Benefit for Coverage While Traveling Out of the Country to SCAN Members via certain SCAN...
Mental Health Services Benefit
Mental Health Services Benefit
Transportation Services Benefit
SCAN Health Plan offers a Medicare Advantage Transportation Services Benefit to SCAN Members via certain SCAN Health Plans.
Resources to contact before and during an emergency
There are many resources offering useful information that can help you prepare so you’ll know what to do and how to stay safe in an emergency. Here we...
Welcome Back!
What are we welcoming you back to? Life! You worked hard to stay safe during the pandemic, and SCAN was there with you. We’ve been working throughout these...
