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What does the information on my billing statement mean?
Service dates. Shows the current billing period. Balance forward. Shows the balance due from the previous month. Activity summary. Shows...
Does SCAN Health Plan offer dental coverage?
All SCAN plans provide the preventive dental services that are covered by Original Medicare. Most SCAN plans also offer the option to sign up for additional...
My SCAN plan offers non-emergency transportation benefits. How do I arrange for a ride?
If you need transportation to routine medical appointments with your SCAN doctor or other healthcare provider—or to pick up a prescription from a pharmacy...
How do I send my payment?
You have four options: By phone. To make your payment, please call SCAN Member Services. Member Services contact information and hours of operation...
How do I update my auto-pay account details?
To make changes to your auto-pay account, please contact SCAN Member Services. Member Services contact information and hours of operation can be found...
How can I make sure SCAN got my payment?
If you’d like to check on the status of your payment, please contact SCAN Member Services. Member Services contact information and hours of operation can...
Why did I get a late payment notice?
You may have gotten a late notice if: Your bill payment, optional supplemental plan payment or late enrollment penalty payment were received after...
Who do I talk to if I have questions about my bill?
If you have questions about your bill, please contact SCAN Member Services. Member Services contact information and hours of operation can be found by...
I want to verify or confirm my balance. Who can I talk to?
For questions about your balance, please contact SCAN Member Services. Member Services contact information and hours of operation can be found by clicking...
How can I get another copy of my bill?
For a copy of your bill, please contact SCAN Member Services. Member Services contact information and hours of operation can be found by clicking here....
