Still Have Questions?

How do I send my payment?

You have four options:

  • By phone. To make your payment, please call SCAN Member Services. Member Services contact information and hours of operation can be found by clicking here. Be sure to have your credit or debit card ready so you can give the needed information to a Member Services representative.
  • By mail. Place your check, money order or cashier’s check – made payable to “SCAN Health Plan” – along with the payment stub, in the envelope that came with your bill.

Remember: Never send cash in the mail.

If you misplace the envelope provided, you can mail your payment along with the payment stub to:

SCAN Health Plan
P.O. Box 511339
Los Angeles, CA 90051-7894


To help us process your payment, include your account number on your check, money order or cashier’s check.

 

  • Online.Online payments can be made via the SCAN member portal (registration required). Once you’ve logged into your online SCAN member account, select the “Payments” tab, select “Make a Payment” and follow the instructions.
  • Auto-pay services. Automatically deduct/charge your payment from your checking/saving account, credit/debit card or your Social Security check.

To sign up for SCAN’s auto-pay services, please contact SCAN Member Services. Member Services contact information and hours of operation can be found by clicking here. You can also sign up for auto-pay via the (registration required).


Still Have Questions?

Try a search, or give us a call at 800-559-3500 (TTY User: 711).