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Why are you asking me for my Emergency Contact?
If we are unable to reach you, we will attempt to contact the person you have chosen as your Emergency Contact.
What if my Emergency Contact relationship is not listed?
This is optional.
If I indicate that I don't have other prescription drug coverage, will that impact my eligibility?
No this does not impact your eligibility.
Does SCAN Health Plan offer dental coverage?
All SCAN plans provide the preventive dental services that are covered by Original Medicare. Most SCAN plans also offer the option to sign up for additional...
My SCAN plan offers non-emergency transportation benefits. How do I arrange for a ride?
If you need transportation to routine medical appointments with your SCAN doctor or other healthcare provider—or to pick up a prescription from a pharmacy...
How do I Contact a Supplemental Benefit Provider?
Dental: Contact Delta Dental To speak to a Delta representative, call 1-855-830-6583 (TTY: 711), Monday through Friday, from 5 a.m. to 6 p.m. To find a...
How can I update my phone number?
There are two ways to update your phone number: If you’ve registered your online SCAN member account, log in and update your information. Need to...
How can I delete my phone numbers?
While we recommend you have at least one phone number on file with us in case we have an immediate need to contact you, we understand if you’d rather not...
When does open enrollment end?
Each calendar year, Medicare has an open enrollment period from October 15th – December 7th (for coverage starting January 1).
When will I find out if my application was accepted?
A new member will receive a confirmation of enrollment within 10 days from the date the enrollment was submitted to Medicare. All enrollments are processed...