Showing 381 - 390 of 614 Results
Pharmacy Benefit Solutions That Make it Easier to Get—and Take—Your Medications
a:target { display: block; position: relative; top: -100px; visibility: hidden; } Pharmacy cost savings and convenience At SCAN,...
Eligibility and Benefit Verification
SCAN offers three options to verify member eligibility and benefits:
Appoint a Representative
Category: File an Appeal If you decide to ask for a coverage decision or appeal a decision, either about your medical coverage (Part C) or your drug coverage...
Claim Submission
SCAN offers two options for submitting claims:
File a Grievance
What is a grievance? A grievance is a formal complaint or dispute, other than an organization determination, expressing dissatisfaction with the manner...
How to Complete a Grievance
Category: File a Grievance When to Use the SCAN Grievance Report Form You may use this form when you have a complaint such as: The quality of services...
Grievances and Member Feedback
SCAN Health Plan is committed to maintaining high levels of member satisfaction. We continuously strive to improve our services through member feedback....
How to Submit Disputes & Appeals
Payment disputes and appeals processes for contracted providers are governed by the terms of the contract between the Provider and SCAN.
Filing A Complaint with Medicare
Category: File a Grievance You can submit a complaint about SCAN Classic directly to Medicare. To submit a complaint to Medicare, go to www.medicare.gov/MedicareComplaintForm/home.aspx....
Report a Compliance Issue
Category: Report an Issue What is a Compliance Issue? A Compliance Issue is a suspected violation of a law, regulation, policy, or contract requirement...