Report a Compliance Issue

Category: Report an Issue

What is a Compliance Issue?

A Compliance Issue is a suspected violation of a law, regulation, policy, or contract requirement governing SCAN Health Plan. Examples of Compliance Issues include:

  • Sales allegations
  • Alleged Fraud, Waste, and Abuse (FWA)
  • SCAN employee misconduct such as violating the plan’s Code of Conduct
  • Potential quality of care or related member quality issues
  • Provider network deficiencies
  • Regulatory audit finding
  • Inappropriate use or disclosure of member protected information
  • Privacy or security breaches

How to Report a Compliance Issue

To report a compliance issue, you may contact SCAN in one of these ways:

Elizabeth Cordova
3800 Kilroy Airport Way, Ste. 100
Long Beach, CA 90806

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