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FAQ

Get more medication at one time.

Get more medication at one time. Do you take one or more medications on an ongoing basis? If you have a chronic health condition, like diabetes or high...

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Drug Utilization Management

For certain prescription drugs, special rules restrict how and when the plan covers them. A team of doctors and pharmacists developed these rules to help...

4/18/2023

Distinguished Leaders Appointed to SCAN Group’s Diversification Advisory Council

LONG BEACH, Calif., April 18, 2023—SCAN Group, a mission-driven organization dedicated to tackling some of the biggest issues in healthcare for older adults,...

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Rights and Responsibilities Upon Disenrollment

Rights and Responsibilities Upon Disenrollment We hope you don’t leave SCAN, but if you do, there are some things you should know. It may take time before...

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Time for a Refill? We'll Remind You with SCAN Text Messages!

Taking medications as prescribed by your doctor is an important way to stay healthy and independent. SCAN provides another way to help you follow your...

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FAQ

I have diabetes. Can I get my blood sugar testing supplies and blood glucose monitor covered by SCAN?

Yes. SCAN covers diabetes testing supplies, but please pay attention to the brands and specific products we cover, which are listed in our Formulary: (Abbott)...

FAQ

My SCAN plan offers non-emergency transportation benefits. How do I arrange for a ride?

If you need transportation to routine medical appointments with your SCAN doctor or other healthcare provider—or to pick up a prescription from a pharmacy...

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Form

Request a SCAN Form

SCAN Member Requests As a member of our plan you may ask a question, request a replacement member identification card, request member materials or change...

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