When you set up your online SCAN member account, you can:
Quickly find your plan information.
Set up auto-pay. If your plan has a monthly premium or you’ve enrolled in the optional dental benefit, the payments will be automatically taken directly from your checking/saving account, credit/debit card or your Social Security check.
Tell us if you prefer to receive information via print or email in the communication preferences section.
Did you choose a new doctor? It’s a good idea to schedule a get-to-know-you appointment so that you can meet your doctor and his or her staff and to let your doctor know about any health concerns you have.
If you’re keeping your current doctor, be sure to see your doctor every year for an annual exam. The earlier in the year, the better!
Want to know more about referrals and urgent care? These helpful videos explain it all!
Think You Need to See a Specialist?
Urgent Care or Emergency Room?
Connect to Your Prescriptions
If there are medications you take regularly, you can look them up in the SCAN Formulary. This is a list of drugs covered by your plan.
If there are any special instructions for your medications, you’ll find these in the Formulary as well. For example, “PA” stands for “prior authorization,” which means your doctor will need to get the medication approved first—good to know before you need a refill!
It’s also good to know where to get your prescriptions filled and where to find the lowest prices on your medications. Find this and more information on your pharmacy benefits here.
Check Your Benefits
It’s important that you check and understand your benefits so that you’ll know exactly what your plan covers—before you need it.
Read about your benefits, like hearing and vision, in these plan materials: