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Q: How much do I pay for my medications?
Click on the Price a Medication box above and enter the drug name and your zip code. Your search results will tell you how much your medications cost at...
Q: Are there generic options for my medications?
Many of the medicines that your doctors prescribe could have generic versions available. Using the generic versions will usually cost you less. Use the...
Where do I get my lab work done and how do I get my results?
If you need to have lab work done, your doctor will direct you to the lab used by your medical group. There may be more than one lab location that you...
Q: Do I have to sign up to use the Price a Medication tool?
Yes. You’ll be asked to sign up after you click on the Price a Medication box above. Then, as with our other “single sign on” connections, you will go...
What is Interoperability and what does it mean for you?
According to the Centers for Medicare and Medicaid Services (CMS), interoperability aims to give people access to their health information when they need...
Who do I call at SCAN if I have a question about third-party application access?
For questions about how to get and set-up a third-party app, call SCAN Healthtech: 1-833-437-0555. For general questions, contact SCAN Member Services...
Where do I find the additional drug coverage ID # ?
This information can be located on your other insurance card.
Why do I need to provide this information?
This is required to complete your enrollment application and to confirm your identity and eligibility with Medicare. TIP: Be sure to enter your name...
If I elect to receive these documents online, how do I switch to receiving via US Mail? (or vice versa)
SCAN Members can set their personal communication preferences at any time in SCAN’s Member Portal.
Is this going to affect my eligibility?
This does not affect your eligibility.
