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FAQ

How do I make edits?

If you need to make edits, select the "EDIT" button next to the information you wish to change.

FAQ

What if I don't see my address in the Google selection?

You can manually enter your address.

FAQ

Why do I need to select a PCP?

As a member of our plan, you must choose a contracted PCP that will provide and oversee your medical care. If you do not select a PCP, a PCP will be assigned...

FAQ

What type of things is Medicare looking at when rating plans?

Medicare measures plans in many areas, including: Staying healthy. Are members getting the screenings, vaccines and other preventive care needed to help...

FAQ

What can I do to impact star ratings?

Take the three steps below and you’ll be helping us be the best plan for you: Get needed screenings and tests and follow treatment plans recommended by...

FAQ

How do Medicare star ratings work?

Each year, Medicare looks at how well Medicare Advantage plans are taking care of their members. They measure areas ranging from preventive care to customer...

FAQ

Why do I need to provide this information if I have a $0 premium plan?

Some Medicare beneficiaries may have a late enrollment penalty which is considered a premium amount. If you do not have a premium you will not be billed.

FAQ

Does SCAN cover annual physical exams?

Yes! It’s important to see your primary care doctor at least once every year. These exams are when your doctor will recommend any preventive tests and...

FAQ

How do Medicare star ratings work?

Each year, Medicare looks at how well Medicare Advantage plans are taking care of their members. They measure areas ranging from preventive care to customer...

FAQ

How do Medicare star ratings work?

Each year, Medicare looks at how well Medicare Advantage plans are taking care of their members. They measure areas ranging from preventive care to customer...

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