Showing 11 - 20 of 53 Results

FAQ

Are there ways that I can save money on my medications?

There are several things you can do to make sure you’re getting the best value on your prescription drugs: Just say 90-day! Many SCAN plans offer...

FAQ

I’m going on vacation and want to refill my prescriptions before I leave, but the pharmacy says it’s too early to refill them. What should I do?

We can definitely help you get a vacation supply of your medications. Have your pharmacist call the Pharmacy Help Desk number on the back of your ID card...

FAQ

Why did I get a bill?

You got a bill for one of the following reasons: Your SCAN plan includes a monthly premium. You’ve enrolled in an optional supplemental plan. ...

FAQ

What if I have money left in my account at the end of the quarter? Can I add it to the allowance for the next quarter?

No, the benefit allowance can’t rollover into the next quarter. At the beginning of each quarter, your allowance will be reset to your quarterly spending...

FAQ

What if the cost of my order is more than my allowance?

You won’t be able to place an order for an item that is above your allowance amount.

FAQ

Can I check my account balance?

Yes, visit the SCAN OTC website and click on My Account to see your balance. Or you can call 1-877-494-2892 (TTY: 711) to find out what your account balance...

FAQ

Where can I find a catalog?

A catalog can be mailed to you or you can view and/or download the catalog online:   Classic, Heart First & Balance Connections Plus & Prime

FAQ

How do I place my order?

You can either place your order over the phone, online or through the mail-in order form that comes with the catalog.

FAQ

I take aspirin every day. Can I use my allowance to buy it?

Yes, aspirin is just one of the hundreds of everyday healthcare products available in the catalog.

FAQ

Is there a shipping and handling charge?

No. There is no charge to you for shipping and/or handling.