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How do Medicare star ratings work?

Each year, Medicare looks at how well Medicare Advantage plans are taking care of their members. They measure areas ranging from preventive care to customer service. Each plan then receives a quality rating ranging from one to five stars, five being the highest.

For 2020, SCAN Health Plan received an overall star rating of 4.5 out of 5*, making it one of the highest-rated Medicare Advantage plans in California for the third year in a row.

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