We're here, call us!
Call Member Services at 1-800-559-3500. (TTY User: 711) 8:00 a.m. – 8:00 p.m. PST – Monday – Friday, 9:00 a.m. – 4:00 p.m. – Saturday. Messages received on holidays and outside of our business hours will be returned within 1 business day.
An MAPD Plan with Heart
At SCAN Health Plan, we put our heart into helping people with Medicare stay healthy and independent. SCAN delivers real value - with benefits and services based on what our members tell us matters most, including preventive care and screenings, coverage for the most widely used drugs, plus much more.
Just as important, SCAN is there when you need us – with calls directed to knowledgeable people ready to answer your questions, a network of over 25,000 doctors, and multiple hospitals in your community.
Quality and Satisfaction
SCAN is honored to be awarded 4 ½ out of 5 stars by Medicare on many SCAN plans in California* for 2016. We work hard with the doctors and other healthcare providers in our network to ensure members get the preventive care and screenings that will help them stay healthy – and receive the care they need to help them get well.