Fitness Tracker Benefit

Fitness Tracker (Fitbit)

SCAN offers a fitness tracker benefit for many plans.

If your SCAN plan includes a fitness tracker benefit, you can order a free Fitbit® activity tracker to monitor your fitness and activity goals. 

The benefit covers:

  • Specific Fitbit models based on your plan
  • A new Fitbit every two years at no cost

The Fitbit activity tracker automatically counts what you do to be healthy each day—so you don’t have to. It tracks how many steps you take, stairs you climb and calories you burn. It even knows how much sleep you get.

The Fitbit is water-resistant to 50 meters and can be worn in the shower, pool and more. Plus, it automatically tracks how long you’re swimming. You can also set it up to remind you to get up and move around and congratulate you when you reach an activity goal.

The Fitbit has a battery life of up to five days.*

Q: Does my SCAN plan include Fitbit?

To find out if your SCAN plan includes the fitness tracker benefit in 2021, use the chart below to find your county and then see if your SCAN plan is listed. (Note: the name of your SCAN plan is on your SCAN member ID card.)

  • Los Angeles
    • SCAN Classic (HMO)
    • SCAN Prime (HMO)
    • SCAN Balance (HMO SNP)
  • Orange
    • SCAN Classic (HMO)
    • SCAN Prime (HMO)
    • SCAN Balance (HMO SNP)
    • SCAN Heart First (HMO SNP)
  • Riverside
    • SCAN Classic (HMO)
    • SCAN Prime (HMO)
    • SCAN Heart First (HMO SNP)
  • San Bernardino
    • SCAN Classic (HMO)
    • SCAN Prime (HMO)
    • SCAN Heart First (HMO SNP)
  • San Diego
    • Scripps Signature offered by SCAN Health Plan (HMO)
  • Napa
    • SCAN Compass (HMO)
  • Sonoma
    • SCAN Compass (HMO)

The fitness tracker benefit isn’t available in all plans. Please check your Evidence of Coverage to see if the benefit is included in your plan.

Frequently Asked Questions about the Fitness Tracker (Fitbit).

Q: How can Fitbit help me be healthy?

Staying active is very important to your health, how you feel and your independence as you get older.

When you wear the Fitbit fitness tracker, it automatically keeps track of all your activity. The tracker can:

  • Count the number of calories burned, steps taken, floors climbed and miles walked
  • Determine the number of hours you slept
  • How much time you’ve spent being active

When you walk the dog, go to the drugstore, play tennis, take a nap or even walk to the bathroom and back, Fitbit is keeping track and adding up all that activity. The Fitbit app keeps track of your daily progress, which you can use to stay motivated. The app can also help you set goals for losing weight and log what you eat and how much water you drink each day.

Q: How do I order the Fitbit fitness tracker?

It just takes a few simple steps to get started:

  1. Visit Fitbit’s website.
  2. When prompted, enter your SCAN member ID located on your SCAN member ID card
  3. Select the Fitbit Inspire activity tracker, proceed to check out and look out for an order confirmation email from

Q: How do I set up the Fitbit tracker?

If you’re using a smartphone, before getting started, make sure your tracker and mobile phone are charged and that the Bluetooth setting on your phone is turned on. Then:

  1. Download the Fitbit mobile app from the Apple App Store, Google Play or the Windows Store. Then login or create an account using an email address and password of your choice.
  2. Once you've logged in to the Fitbit app, tap on the Account Then select + Set Up a Device.
  3. Select your device and follow the in-app prompts to complete the setup process.

Tip: If possible, use a Wi-Fi connection to help speed up device setup.

If you’re using your computer, you can set up and sync most Fitbit devices with Fitbit Connect. Fitbit Connect is a free software application that lets your Fitbit device sync its data with your dashboard. This requires a computer that is Bluetooth-enabled.

To install Fitbit Connect and set up your device:

  1. Click here, then scroll down and click the pink Download button.
  2. After the download completes, double click the downloaded file to start installation.
  3. After installing, when prompted, choose Set Up a New Fitbit Device.
  4. Follow the on-screen instructions to login as an existing user or create a Fitbit account and connect your device.

Q: Do I need to have a smartphone to use the Fitbit?

No. If you don’t have a smartphone, you can still enjoy the tracking features of a Fitbit. If you want to keep track of your activity without a smartphone, you’ll need to have access to a computer.

Q: Will this benefit cost me anything? Will I need to buy batteries?

For members with this benefit, there is no cost for the Fitbit activity tracker or the Fitbit app and there is no subscription needed.

Your Fitbit will need to be recharged approximately every five days, but an electric charger cord is included. There are no batteries to buy or change (depends on battery life and other factors).

Q: I already have a Fitbit. Can I get reimbursed from SCAN for my purchase?

Unfortunately, no. SCAN can provide a new Fitbit activity tracker if you are eligible for one, but you cannot be reimbursed for one you previously purchased.

Q: Can I upgrade to another Fitbit model?

Not at this time. SCAN covers specific Fitbit models based on your plan.

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