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What if the cost of my order is less than my allowance?
Let’s say your benefit allowance per quarter is $30 and you spend only $15 in your first order. That means you have another $15 left to use as long as...
What if the cost of my order is more than my allowance?
You won’t be able to place an order for an item that is above your allowance amount.
Can I check my account balance?
Yes, visit the SCAN OTC website and click on My Account to see your balance. Or you can call 1-877-494-2892 (TTY: 711) to find out what your account balance...
What if I have money left in my account at the end of the quarter? Can I add it to the allowance for the next quarter?
No, the benefit allowance can’t rollover into the next quarter. At the beginning of each quarter, your allowance will be reset to your quarterly spending...
Get your medications shipped to you.
Get your medications shipped to you. Having trouble getting to the pharmacy every month to pick up your medications? Try Home Delivery from Express Scripts...
Switch to a Preferred pharmacy.
Switch to a Preferred pharmacy. Consider getting medications at SCAN Preferred pharmacies. These are retail pharmacies within the SCAN network that offer...
Try a pill box.
Try a pill box. If you take multiple medications, it can be hard keeping track of everything. And missing just a few doses can make a big difference. Purchase...
Sign up for auto-refill.
Sign up for auto-refill. Want to take the guesswork out of when to refill your prescriptions? Most pharmacies have auto-refill programs for medications...
How should I be measuring my blood pressure?
It is important to monitor your blood pressure at home with a digital blood pressure monitor because it can help you and your care provider make decisions...
When I log my blood pressure on my Digital Health Record, will my doctor be notified?
When you enter your Blood Pressure below, it will be recorded and shared with your Primary Care Physician.
