SCAN Health Plan Resources
If you're looking for benefit, pharmacy or prescription drug information, or if you need to report a potential issue, you've come to the right place.
Report an Issue
File a grievance or appeal, report compliance issues, or report fraud, waste and abuse (FWA).
List of Covered Drugs
Find out which drugs are covered by SCAN and get important prescription drug updates.
Already a Member?
Speak to a SCAN Member Services Advocate: (855) 827-7226 TTY: 711
Hours are 8 a.m. to 8 p.m., seven days a week from October 1 to March 31.
From April 1 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day.
