Member Advisory Committee


What is the Member Advisory Committee (MAC)?

The Member Advisory Committee is a group of SCAN members that meet virtually via Zoom with the SCAN team to give feedback. Your participation in this committee is optional and will not affect your benefits in any way. The committee's goal is the same as SCAN's mission: Keeping Seniors Healthy and Independent.

The three main jobs of the committee are to:

  • Advise by discussing SCAN programs, sharing experiences, and making suggestions for improvement.
  • Assist in creating a safe place for discussing issues and sharing experiences.
  • Advocate for the needs of all SCAN members so that positive changes can be made.

MAC and You: Rewards of Being a Member

As a team member on the Member Advisory Committee, you'll meet with other SCAN members and employees to share your opinions and suggestions about SCAN. By sharing your thoughts and experiences you are helping us to make SCAN better for you and other members.

All MAC attendees will be eligible to receive a small gift for taking part without obligation.


Why Join?

Meet New People: You will get to know more people in your community.

Better Understand Your Health Plan: Join and you'll learn more about SCAN and the programs, benefits, and opportunities available.

Become More Confident: Even if you're not used to sharing, we think you'll enjoy this group. Your feedback is what we want, and the more you get to know other members and people from SCAN, the easier it will be to share.

Hear Other Voices: Like everyone else, SCAN members can have different opinions. It's always good to hear from others—and we all learn from talking with people who have different views.

If you would like to be part of this group, please submit the Member Advisory Committee - RSVP Microsoft Form

If you would like to be informed of our future dates for the Member Advisory Committee, please email scanmac@scanhealthplan.com with your full name and say, “I am interested in joining a future MAC session.”

2025 Member Advisory Committee Schedule

State Date Time Language
New Mexico March 25, 2025 10:00-11:00AM PT English
California March 26, 2025 10:00-11:00AM PT English
California April 8, 2025 10:00-11:00AM PT Spanish
California April 16, 2025 10:00-11:00AM PT English
California April 30, 2025 10:00-11:00AM PT Spanish
Arizona May 1, 2025 10:00-11:00AM PT Spanish
California May 7, 2025 10:00-11:00AM PT English
New Mexico May 8, 2025 10:00-11:00AM PT English
Future Dates TBD
CA (Connection Members)
Quarter Language Agenda Meeting Minutes
Q1 English Agenda  
Spanish  
Q2 English    
Spanish    
Q3 English    
Spanish    
Q4 English    
Spanish    
NM (All Members)
Quarter Language Agenda Meeting Minutes
Q1 English Agenda  
Q2 English    
Spanish    
Q3 English    
Spanish    
Q4 English    
Spanish    
AZ (All Members)
Quarter Language Agenda Meeting Minutes
Q2 English    
Spanish    
Q3 English    
Spanish    
Q4 English    
Spanish    

Frequently Asked Questions: Member Advisory Committee

What is a Member Advisory Committee (MAC)?

The Member Advisory Committee (MAC) is a group of SCAN members that meets with SCAN to discuss and give feedback on various concepts, initiatives, and programs.

How many times will we be meeting?

The MAC meets virtually four times a year and you are able to participate in three MACs a year. You can also choose to only join 1 session, it is up to you.

Do I have to join the MAC?

No, joining a MAC is completely voluntary. The committee is just a way for you to share your thoughts on your experience with SCAN.

What do I need to do to join the MAC?

Submit the Member Advisory Committee - RSVP Microsoft Form and an email will be sent to you with details on how to join the MAC.

What are the benefits of being a part of the MAC?

There are multiple benefits such as:
  • Meeting other people in your community
  • Understanding your plan benefits better
  • Receipt of a gift card, offered without obligation

Who can join a MAC?

Individuals who are currently enrolled in SCAN health insurance.

If I do not join now, can I join a MAC later in the year?

Yes, all you need to do is email us at g.djuarna@scanhealthplan.com including your full name and say, "I am interested in joining a MAC." We will follow up when the next MAC sessions are scheduled.

What if I don't have a computer or tablet to participate through Zoom?

Members can call by phone and join by audio.

What if I need help setting up Zoom?

We will send a Zoom guide once you submit the Member Advisory Committee - RSVP Microsoft Form.
Back to top