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FAQ

Get more medication at one time.

Get more medication at one time. Do you take one or more medications on an ongoing basis? If you have a chronic health condition, like diabetes or high...

FAQ

I’m going on vacation and want to refill my prescriptions before I leave, but the pharmacy says it’s too early to refill them. What should I do?

We can definitely help you get a vacation supply of your medications. Have your pharmacist call the Pharmacy Help Desk number on the back of your ID card...

FAQ

Get your medications shipped to you.

Get your medications shipped to you. Having trouble getting to the pharmacy every month to pick up your medications? Try Home Delivery from Express Scripts...

FAQ

Get more medication for the same price.

Get more medication for the same price. You may qualify for Medicare’s Extra Help program to pay for prescription drug costs. Extra Help could pay nearly...

FAQ

Switch to a Preferred pharmacy.

Switch to a Preferred pharmacy. Consider getting medications at SCAN Preferred pharmacies. These are retail pharmacies within the SCAN network that offer...

FAQ

Try a pill box.

Try a pill box. If you take multiple medications, it can be hard keeping track of everything. And missing just a few doses can make a big difference. Purchase...

FAQ

Sign up for auto-refill.

Sign up for auto-refill. Want to take the guesswork out of when to refill your prescriptions? Most pharmacies have auto-refill programs for medications...

FAQ

I’m moving to a new address in the same county that I currently reside in and want to keep my existing plan.

If you are moving to a new address but staying within the same county, you can keep your existing plan by simply updating your residential and/or mailing...

FAQ

How do I change my PCP?

You can initiate a PCP change from the Care & Prescriptions tab on your account dashboard.

FAQ

How do I Contact a Supplemental Benefit Provider?

Dental: Contact Delta Dental To speak to a Delta representative, call 1-855-830-6583 (TTY: 711), Monday through Friday, from 5 a.m. to 6 p.m. To find a...

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