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If I include my email address, am I going to be "enrolled in many marketing promotions"? (I.e. will I get an overwhelming amount of correspondence from SCAN?)
SCAN does not share, sell or rent personally identifiable information to third parties for their direct marketing purposes independent of SCAN. Members...
SCAN Patient Access API Approved Third-Party Applications (TPAs)
TPA Name TPA Business Homepage Mpowered Health https://mpoweredhealth.com/ ...
How do I know which pharmacy to use to fill my prescriptions?
SCAN works with a wide variety of pharmacies – there are currently more than 66,000 pharmacies in our network. To find one in your area now, use our pharmacy...
My friends are interested in joining SCAN. What should I tell them to do?
Great! The easiest thing would be to send them here to our site. On our homepage, they can click Find a Plan and we’ll help them search for the best plan...
What should I do if I receive a bill for covered services?
If you’ve already paid your copayment or coinsurance for a covered service, you shouldn’t get another bill from your doctor or specialist. If you do, please...
How do I go paperless?
Click this link to log into your online SCAN member profile and sign up for e-delivery of your required member materials.
Why does SCAN’s banking portal take me to U.S. Bank’s website?
Your online security is important to us, which is why SCAN has taken the extra step of working with U.S. Bank to give you a safe, secure way to send your...
Does SCAN Health Plan offer dental coverage?
All SCAN plans provide the preventive dental services that are covered by Original Medicare. Most SCAN plans also offer the option to sign up for additional...
My SCAN plan offers non-emergency transportation benefits. How do I arrange for a ride?
If you need transportation to routine medical appointments with your SCAN doctor or other healthcare provider—or to pick up a prescription from a pharmacy...
How often will I get a bill from SCAN and when is payment due?
Your bill will come in the mail around the 15th of every month. Your payment is due on the 1st of each month. Please note that payments received after...
