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FAQ

If I travel outside the SCAN service area and need emergency care, what should I do?

All of our plans cover emergency and urgent care anywhere in the United States, and some plans even include worldwide coverage. In an emergency, get medical...

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Cultural Background

Category: Multi-Cultural Resources Everyone approaches illness as a result of their own experiences, including education, social conditions, economic factors,...

FAQ

My SCAN plan offers non-emergency transportation benefits. How do I arrange for a ride?

If you need transportation to routine medical appointments with your SCAN doctor or other healthcare provider—or to pick up a prescription from a pharmacy...

FAQ

What is Interoperability and what does it mean for you?

According to the Centers for Medicare and Medicaid Services (CMS), interoperability aims to give people access to their health information when they need...

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Report Fraud, Waste and Abuse

Category: Report an Issue What is Fraud, Waste and Abuse (FWA)? Fraud is an intentional misrepresentation that may result in unauthorized costs to a healthcare...

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Telehealth Benefit

SCAN Health Plan offers a Medicare Advantage Telehealth Benefit Information to SCAN Members via certain SCAN Health Plans.

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Ventura County Medicare Advantage Plans

Explore plans for Ventura County.

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2025 Medication Therapy Management (MTM) Program

Category: Programs to Help Members Manage Medication Safety Our Medication Therapy Management (MTM) program can help you manage your medications and get...

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