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How can I update my phone number?
There are two ways to update your phone number: If you’ve registered your online SCAN member account, log in and update your information. Need to...
How can I delete my phone numbers?
While we recommend you have at least one phone number on file with us in case we have an immediate need to contact you, we understand if you’d rather not...
When does open enrollment end?
Each calendar year, Medicare has an open enrollment period from October 15th – December 7th (for coverage starting January 1).
When will I find out if my application was accepted?
A new member will receive a confirmation of enrollment within 10 days from the date the enrollment was submitted to Medicare. All enrollments are processed...
What do I need to enroll?
You need your Medicare Beneficiary Identification Number. You are eligible for membership in our plan as long as you have both Medicare Part A and Medicare...
What if I don't have my Medicare card?
You need your Medicare Beneficiary Identification Number.
What is the advantage of creating an account?
If you need to exit the application before you complete entering the data, you'll be able to save the data that you are entering and return to your application...
Why are we asking for this?
So we know what language we should be contacting you in.
Why are you asking me for my Emergency Contact?
If we are unable to reach you, we will attempt to contact the person you have chosen as your Emergency Contact.
What if my Emergency Contact relationship is not listed?
This is optional.
