Ambulatory Care Sensitive Admissions

Links to patient education resources and office forms.

Insights

Our mission is to keep seniors healthy and independent. To that end, we regularly engage with seniors to get their insights and feedback so that we can...

Behavioral Telehealth Benefit

SCAN Health Plan offers a Medicare Advantage Behavior Health Benefit to SCAN Members via certain SCAN Health Plans.

Filing A Complaint with Medicare

Category: File a Grievance You can submit a complaint about SCAN Classic directly to Medicare. To submit a complaint to Medicare, go to www.medicare.gov/MedicareComplaintForm/home.aspx....

Report a Compliance Issue

Category: Report an Issue What is a Compliance Issue? A Compliance Issue is a suspected violation of a law, regulation, policy, or contract requirement...

Togetherness Callers Benefit

SCAN Health Plan offers a Medicare Advantage Togetherness Callers Supplemental Benefit Information to SCAN Members via certain SCAN Health Plans.

When Substance Use Becomes a Problem

If you or a loved one are dealing with a substance use issue, it’s something you should take seriously. Whether you overuse or misuse alcohol, prescription...

Eligibility

SCAN Health Plan New Mexico Privacy Policy

Effective Date:10/02/2023 1. General This Privacy Policy describes how SCAN Health Plan New Mexico (“SHPNM”) treats information that it collects and...

Claim Payment & Electronic Remittance Advice (ERA)

.removeBullet:before{ display: none !important; } SCAN offers the below claim payment options 1. Electronic Funds Transfer (EFT)/Automated...