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SCAN Directory

For questions about plans and benefits, members should call: [%Member Services%] Hours: April 1 – Sept. 30, 8 a.m. – 8 p.m., Monday – Friday Oct. 1 – March...

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Clinical Guidelines

Clinical Guidelines - U.S. Preventive Services Task Force

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Claims

Claims

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In-Network Hospice Providers for VBID Hospice Program

List of in-network hospice providers for SCAN Embrace members in California participating in the Value Based Insurance Design (VBID) hospice carve-in.

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General Resources

General Resources

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Behavioral Telehealth Benefit

SCAN Health Plan offers a Medicare Advantage Behavior Health Benefit to SCAN Members via certain SCAN Health Plans.

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Filing A Complaint with Medicare

Category: File a Grievance You can submit a complaint about SCAN Classic directly to Medicare. To submit a complaint to Medicare, go to www.medicare.gov/MedicareComplaintForm/home.aspx....

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What is Interoperability and what does it mean for you?

According to the Centers for Medicare and Medicaid Services (CMS), interoperability aims to give people access to their health information when they need...

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