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Form

File a Grievance

A “grievance” is a formal process for filing a complaint. If you are unhappy with your care or the service you’ve received, please let SCAN know so we...

Form

Special Investigations Referral

To submit a report directly to the SCAN Special Investigations Unit, fill this form out completely. If you wish to report anonymously, you do not have...

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Benefit Material Request for Members

Find contact forms, phone numbers, hours, and information requests.

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Thank You for Enrolling with SCAN Health Plan!

What to Expect Next You’ve sent in your SCAN enrollment form—so now what happens? In the coming weeks, you’ll receive the following: Approval letter....

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Part D Enhanced Drug Coverage

A part of Original Medicare known as Medicare Part D helps cover the cost of most prescription drugs, and SCAN Medicare Advantage plans include Part D...

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Consejos y herramientas para ayudarle a tomar sus medicamentos según las indicaciones

En SCAN, queremos que sea fácil para usted tomar sus medicamentos. ¡Estos consejos pueden ser de ayuda! Pídalos por correo Dígale adiós a los viajes a...

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How to Get Care During a Declared State of Emergency

When there is a local state of emergency due to a natural disaster or a public health emergency on a county, state or federal level, here is what you need...

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Annual Flu Vaccine

Annual Flu Vaccine The single best way to protect against influenza is to get the clinically appropriate vaccine at the beginning of each flu season. This...

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About SCAN

SCAN Health Plan (Senior Care Action Network) is a not-for-profit Medicare Advantage plan. Keeping seniors healthy and independent has been our mission...

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