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How to Submit Disputes & Appeals
Payment disputes and appeals processes for contracted providers are governed by the terms of the contract between the Provider and SCAN.
Claims Information
Call: 877-778-7226, Monday - Friday, 8:00 AM – 4:30 PM Mail: SCAN Claims Department P.O. Box 22698 Long Beach, CA 90801-5616
Electronic Data Interchange
Category: Claims / EDI EDI benefits for providers include: Cash flow control – claims settle up to 50% faster Improved claim control – find and...
Provider Roster Templates
Provider Roster Templates
SCAN Balance Medicare Advantage Plan
Designed for people with diabetes or heart disease offering $0 copays for insulin and many prescription meds. Includes extras like a gym benefit and vision...
SCAN MyChoice Medicare Advantage Plan
SCAN MyChoice Medicare Advantage plan offers self-service options. Find SCAN Medicare Advantage plans in California, Arizona, Nevada, Texas and New Mexico.
Weight Loss Management Reimbursement
SCAN Inspired members can get a $100 one-time reimbursement for enrollment in a weight management program.
Living Well with Diabetes
Whether you’ve been recently diagnosed with diabetes or have been treating it for years, you’re not alone. More than 34 million people in the U.S. have...
What is Interoperability and what does it mean for you?
According to the Centers for Medicare and Medicaid Services (CMS), interoperability aims to give people access to their health information when they need...
Telehealth Benefit
SCAN Health Plan offers a Medicare Advantage Telehealth Benefit Information to SCAN Members via certain SCAN Health Plans.