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How to Submit Disputes & Appeals

Payment disputes and appeals processes for contracted providers are governed by the terms of the contract between the Provider and SCAN.

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Claims Information

Call: 877-778-7226, Monday - Friday, 8:00 AM – 4:30 PM Mail: SCAN Claims Department P.O. Box 22698 Long Beach, CA 90801-5616

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Electronic Data Interchange

Category: Claims / EDI EDI benefits for providers include: Cash flow control – claims settle up to 50% faster Improved claim control – find and...

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Provider Roster Templates

Provider Roster Templates

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SCAN Balance Medicare Advantage Plan

Designed for people with diabetes or heart disease offering $0 copays for insulin and many prescription meds. Includes extras like a gym benefit and vision...

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SCAN MyChoice Medicare Advantage Plan

SCAN MyChoice Medicare Advantage plan offers self-service options. Find SCAN Medicare Advantage plans in California, Arizona, Nevada, Texas and New Mexico.

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Weight Loss Management Reimbursement

SCAN Inspired members can get a $100 one-time reimbursement for enrollment in a weight management program.

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Living Well with Diabetes

Whether you’ve been recently diagnosed with diabetes or have been treating it for years, you’re not alone. More than 34 million people in the U.S. have...

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What is Interoperability and what does it mean for you?

According to the Centers for Medicare and Medicaid Services (CMS), interoperability aims to give people access to their health information when they need...

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Telehealth Benefit

SCAN Health Plan offers a Medicare Advantage Telehealth Benefit Information to SCAN Members via certain SCAN Health Plans.

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