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Annual Notice of Change

Find your Annual Notice of Change by county, language or by plan

Rights and Responsibilities Upon Disenrollment

Rights and Responsibilities Upon Disenrollment We hope you don’t leave SCAN, but if you do, there are some things you should know. It may take time before...

What is Case Management?

Taking advantage of a SCAN Case Management program means that you can get extra help in taking care of your health. As part of one of these programs, you’ll...

Report an Issue

Here’s where you can report a potential compliance issue or alleged fraud, waste, and abuse (FWA), file a grievance or an appeal, and more.

Programs to Help Members Manage Medications Safely

Links to programs that help members manage their medication safely

Patient Assistance Programs can help.

How much you pay for your prescription drugs depends on which Medicare Part D drug payment stage you’re in when you get your prescription filled or refilled. Your...

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Ambulatory Care Sensitive Admissions

Links to patient education resources and office forms.