Papa Pals Benefit
Would you like companionship through good conversation and help with some everyday tasks?
Papa Pals is here to help.
Available to certain members of the SCAN Affirm plan.
Papa Pals is a benefit for members of the SCAN Affirm plan with certain chronic conditions, such as cancer, cardiovascular disorders, chronic heart failure, dementia, diabetes, end-stage renal disease and Parkinson’s disease. To find out if you qualify, call Member Services at (800) 559-3500 TTY: 711.Papa Pals come to you from Papa. Papa has put together a network of friendly helpers available both in-person and virtually. They bring companionship and assistance with everyday tasks right to your front door.
For example, a Papa Pal can help you with:
- Things around the house like gardening, light house cleaning, or folding laundry
- Providing a ride to an appointment or running errands like grocery shopping
- Great company, someone to play a board game or watch a movie with, or go for a stroll
- Preparing your meals or snacks
- Your pets, like taking the dog for a walk
- Your computer or smartphone, apps and much more
Papa Pals do a lot, but they don’t do it all.
Keep in mind, Papa Pals can’t help with things that may need more specialized care or training, such as bathing, medication administration, dressing or feeding.
Call Papa at 1-844-299-0840, 5 a.m. to 8 p.m. PT, seven days a week to schedule time with a Papa Pal.
Frequently asked questions about Papa and Papa Pals
Q: I am an Affirm member; am I eligible for the Papa Pals benefit?
Papa Pals is a benefit for SCAN Affirm members with certain chronic conditions, such as cancer, cardiovascular disorders, chronic heart failure, dementia, diabetes, end-stage renal disease and Parkinson’s disease. Please call Member Services at (800) 559-3500 TTY: 711 to make sure that you qualify.
Q: How many hours do I get with my Papa Pal, and is there a cost?
Currently, the Papa Pal benefit from Papa is only available to members of SCAN Affirm. As a member you can use 40 hours of Papa services during the year at no cost to you.
Q: I love my Papa Pal. Can I request the same one for all my visits?
You can ask for your “preferred” Papa Pal for every visit. As long as they’re available at your requested time, they’ll be there.
Q: How does Papa qualify Papa Pals?
Papa Pals go through criminal background checks and motor vehicle record checks. Their Insurance and identity are verified.
Q: Can Papa Pals take my dog for walks without me?
Yes, if you’re comfortable with it (and so is Fido).
