Hands holding pills next to a bowl of fruit

Tips and Tools to Help You Take Your Medications as Prescribed

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At SCAN, we want to make it easy for you to take your medications. These tips can help!

Sign up for auto-refill

Most pharmacies have auto-refill programs for the medications you take every day. Sign up and your pharmacy will automatically refill your medication and call you when it’s ready to be picked up.

To see if your pharmacy offers auto-refills, click here. Talk to your pharmacy to sign up.

Know the side effects

When your doctor prescribes a new medication, ask what the side effects might be—and what you can do about them.

Most side effects are minor and may be temporary, but some warrant a call to your doctor’s office.

If you believe you’re experiencing side effects as a result of your medications or have any questions about your medications, like how to take them, make an appointment with your doctor.

Or call an Express Scripts pharmacist at 1-800-903-8030 (TTY: 711). Please make sure to ask to speak to a pharmacist when you call.

Get regular updates

If you’ve registered your online member portal account, you’ll get updates on how you’re doing at taking your medications!

Haven’t registered yet? It’s easy! Just visit SCAN’s member account registration page and follow the instructions.

Save trips to the pharmacy.

If you’re taking multiple medications on an ongoing basis, sign up for medication synchronization through your pharmacy. You’ll get all your refills scheduled for the same day. This will save you trips to the pharmacy each the month.

To sign up, talk to your pharmacist.

Enroll in Extra Help.

You may qualify for Medicare’s Extra Help to pay for prescription drug costs. If eligible, Extra Help could pay nearly 100 percent of your drug costs, including monthly prescription premiums, annual deductibles and coinsurance.

To see if you’re eligible for Extra Help, call Altegra Health™ My Advocate™ at 1-866-866-0980 (TTY: 711), Monday through Friday, from 9 a.m. to 6 p.m.

Use a pill box.

Pill boxes are a handy way to organize your medications by day or week. Check your local pharmacy or dollar store to purchase a pillbox. Also, consider making a medication checklist so you’ll never be uncertain if it’s time to take your prescription.