How a SCAN Online Member Account Makes it Easy to Use Your SCAN Plan and Benefits

With a SCAN online member account, it’s easy to get the most from your SCAN Medicare Advantage plan and benefits.

Picture of laptop with SCAN website

Your SCAN Online Member Account: Ready When You Are, Wherever You Are

Your SCAN online member account has everything you need to make the most of your SCAN Medicare Advantage plan and benefits—all in one place, 24/7 and without a wait. Plus, because it’s self-service and online you can manage your health from just about anywhere.

Sign into your SCAN online member account today to get connected with everything in your SCAN plan. Don’t have your online account yet? Set up your SCAN online member account now.

Use your SCAN online member account to:

Find your plan info fast

  • Find a digital copy of your SCAN ID. You can print it out yourself or request a replacement card.
  • View the documents with your plan details, like copays and coverage.
  • Connect to your extra benefits with quick links and single sign-on to your dental, vision, prescription, telehealth, and OTC.

Communicate with SCAN

  • Check your notifications to find important plan and benefit reminders and updates.
  • Send secure messages to Member Services. (Emailing us through your online account allows us to respond to you with secure messages, too.)
  • Set your communications preferences to receive plan materials electronically—from your required Monthly Summaries and Annual Notice of Changes to your SCAN Club newsletter and other communications from SCAN.
  • Opt-in to receive text messages from SCAN, so you never miss an important message.
  • Save important healthcare documents to your digital file vault and you can share them securely with SCAN.

Track and manage your healthcare and medications

  • View your personalized, interactive Health Check Record when you’re due for important health screenings. So, it’s easy to stay on top of your care.
  • View a printable list of your medications. So, you’ll always know what you’re currently taking.
  • Order and track refills through Express Scripts® Pharmacy. Express Scripts delivers 3-month refills directly to you at home, plus gives you low, Preferred pharmacy pricing.
  • Find out how to reach your doctor and link to their website and patient portal.
  • Change your doctor if you ever need or want to (within the same medical group).

Pay your premium (if you have one) using eBill

  • Make a one-time payment or set recurring payments so you’ll never miss a due date.
  • Check your payment history to make sure your payment was received.
  • Get payment reminders by email.
  • Update your payment account at any time.

And so much more!

Sign in once to your SCAN online member account to get connected with all your SCAN benefit accounts. Including the many extra special benefits you get with SCAN above and beyond what regular Medicare has. One sign-in means you can get things done faster--and with fewer passwords to remember!

Haven’t set up your account yet? It’s fast and easy. Get started with a SCAN online member account now.

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