Clinical Guidelines

Special Needs Plans

Special Needs Plans

Provider Operations Manuals

The SCAN Provider Operations Manual outlines your responsibilities as a provider participating in the SCAN network of providers. As indicated in your provider...

SCAN Embrace Sales Representatives

SCAN Embrace Sales Representatives

Compliance

Compliance

Claim Payment & Electronic Remittance Advice (ERA)

.removeBullet:before{ display: none !important; } SCAN offers the below claim payment options 1. Electronic Funds Transfer (EFT)/Automated...

Claim Overpayment & Recovery

Options for Overpayment & Recovery Please refer to SCAN’s overpayment options below for a SCAN identified or Provider identified overpayment. ...

Prior Authorizations

Prior Authorizations

Processed Claim Inquiry

SCAN's Provider Portal only provides claim status for claims processed directly by SCAN whether contracted or non-contracted. Under the Eligibility...

Claims / EDI

For Providers that are not contracted ("Non-Contracted") with SCAN Health Plan, and your request for claim payment was denied: You have...