Patient Education Resources

Education resources for falls prevention in English & Spanish

SCAN Embrace Sales Representatives

SCAN Embrace Sales Representatives

Filing A Complaint with Medicare

Category: File a Grievance You can submit a complaint about SCAN Classic directly to Medicare. To submit a complaint to Medicare, go to www.medicare.gov/MedicareComplaintForm/home.aspx....

Report a Compliance Issue

Category: Report an Issue What is a Compliance Issue? A Compliance Issue is a suspected violation of a law, regulation, policy, or contract requirement...

Report Fraud, Waste and Abuse

Category: Report an Issue What is Fraud, Waste and Abuse (FWA)? Fraud is an intentional misrepresentation that may result in unauthorized costs to a healthcare...

Community Benefit

In keeping with our nonprofit mission, SCAN actively pursues opportunities to engage in–and with–the communities we serve. Our efforts include a robust...

File a Grievance

What is a grievance? A grievance is a formal complaint or dispute, other than an organization determination, expressing dissatisfaction with the manner...

How to Complete a Grievance

Category: File a Grievance When to Use the SCAN Grievance Report Form You may use this form when you have a complaint such as:  The quality of services...

Clinical Guidelines

Special Needs Plans

Special Needs Plans