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Patient Education Resources

Home safety checklist in English and Spanish

Advance Care Planning Tools for Providers

Links for providers to help with decision making when patients are unable to speak for themselves.

Maintaining Your Good Mental Health for a Better Life

When your mental health is in good shape, your physical health, relationships, and overall quality of life also tend to be in good shape. But life can...

OTC and Grocery

Eligible SCAN members can enjoy a wide variety of over-the-counter and grocery items with their OTC + Grocery benefit.

Report Fraud, Waste and Abuse

Category: Report an Issue What is Fraud, Waste and Abuse (FWA)? Fraud is an intentional misrepresentation that may result in unauthorized costs to a healthcare...

Prior Authorizations

Prior Authorizations

Drug Utilization Review and Management

For certain prescription drugs, special rules restrict how and when the plan covers them. A team of doctors and pharmacists developed these rules to help...

Prior Authorizations & Medical Policy

Prior Authorizations & Medical Policy

Clinical Pharmacy Tools