Prior Authorization Forms

Where prior authorization is needed, please provide the information below. Call the ESI Prior Authorization Department for faster service. If complete...

Cultural Background

Category: Multi-Cultural Resources Everyone approaches illness as a result of their own experiences, including education, social conditions, economic factors,...

Explanation of Benefits (EOB)

The Explanation of Benefits (EOB), or Monthly Summary, is summary of claims (bills) SCAN has processed. The EOB shows you the care you’ve received, what...

Maintaining Your Good Mental Health for a Better Life

When your mental health is in good shape, your physical health, relationships, and overall quality of life also tend to be in good shape. But life can...

First Time Member Login

Apps for SCAN Benefits

Your SCAN Plan offers you access to a variety of great apps* to enhance and support your healthy lifestyle. We have gathered them all here. You can download...

Glossary

Here you can quickly access medical terms and definitions through an alphabetized listing.

Flu Shots

Useful information for providers on flu prevention

When Substance Use Becomes a Problem

If you or a loved one are dealing with a substance use issue, it’s something you should take seriously. Whether you overuse or misuse alcohol, prescription...

Home Delivery for Your Prescription Drugs

At SCAN, we want to make it as easy as possible for you to fill your prescriptions. That’s why we’re working with Express Scripts® Pharmacy to provide...