Showing 1 - 10 of 32 Results

FAQ

Why did I get a bill?

You got a bill for one of the following reasons: Your SCAN plan includes a monthly premium. You’ve enrolled in an optional supplemental plan. ...

FAQ

My friends are interested in joining SCAN. What should I tell them to do?

Great! The easiest thing would be to send them here to our site. On our homepage, they can click Find a Plan and we’ll help them search for the best plan...

FAQ

Are there ways that I can save money on my medications?

There are several things you can do to make sure you’re getting the best value on your prescription drugs: Just say 90-day! Many SCAN plans offer...

FAQ

I’m going on vacation and want to refill my prescriptions before I leave, but the pharmacy says it’s too early to refill them. What should I do?

We can definitely help you get a vacation supply of your medications. Have your pharmacist call the Pharmacy Help Desk number on the back of your ID card...

FAQ

How will I know if the drug I’ve been prescribed is covered by SCAN?

Our formulary has a list of all of the drugs covered by SCAN Health Plan. If you’re looking for a specific drug, use our formulary search tool to see if...

FAQ

How do I know which pharmacy to use to fill my prescriptions?

SCAN works with a wide variety of pharmacies – there are currently more than 68,000 pharmacies in our network. To find one in your area now, use our pharmacy...

FAQ

Does SCAN cover annual physical exams?

Yes! It’s important to see your primary care doctor at least once every year. These exams are when your doctor will recommend any preventive tests and...

FAQ

How do I change doctors?

You can choose a new primary care doctor at any time, for any reason. To search for a doctor in your new area now, use our doctor search tool. To make...

FAQ

I have diabetes. Can I get my blood sugar testing supplies and blood glucose monitor covered by SCAN?

Yes. SCAN covers diabetes testing supplies, but please pay attention to the brands and specific products we cover, which are listed in our Formulary: (Abbott)...

FAQ

Is the flu shot available at all pharmacies?

The flu shot is available at most pharmacies within the SCAN network, but it’s a good idea to give your pharmacy a call just in case to see if they’re...