Showing 1 - 10 of 58 Results

Web Page

Mental Health Services Benefit

Mental Health Services Benefit

FAQ

My friends are interested in joining SCAN. What should I tell them to do?

Great! The easiest thing would be to send them here to our site. On our homepage, they can click Find a Plan and we’ll help them search for the best plan...

FAQ

What should I do if I receive a bill for covered services?

If you’ve already paid your copayment or coinsurance for a covered service, you shouldn’t get another bill from your doctor or specialist. If you do, please...

FAQ

How do I go paperless?

  Click this link to log into your online SCAN member profile and sign up for e-delivery of your required member materials.

FAQ

How can I delete my phone numbers?

While we recommend you have at least one phone number on file with us in case we have an immediate need to contact you, we understand if you’d rather not...

FAQ

How do I Contact a Supplemental Benefit Provider?

Dental: Contact Delta Dental To speak to a Delta representative, call 1-855-830-6583 (TTY: 711), Monday through Friday, from 5 a.m. to 6 p.m. To find a...

FAQ

Does SCAN Health Plan offer dental coverage?

All SCAN plans provide the preventive dental services that are covered by Original Medicare. Most SCAN plans also offer the option to sign up for additional...

FAQ

How can I update my phone number?

There are two ways to update your phone number: If you’ve registered your online SCAN member account, log in and update your information. Need to...

FAQ

How do I know which pharmacy to use to fill my prescriptions?

SCAN works with a wide variety of pharmacies – there are currently more than 66,000 pharmacies in our network. To find one in your area now, use our pharmacy...

FAQ

Can I check my account balance?

Yes, visit the SCAN OTC website and click on My Account to see your balance. Or you can call 1-877-494-2892 (TTY: 711) to find out what your account balance...