Showing 1 - 10 of 32 Results

FAQ

Why did I get a bill?

You got a bill for one of the following reasons: Your SCAN plan includes a monthly premium. You’ve enrolled in an optional supplemental plan. ...

FAQ

My friends are interested in joining SCAN. What should I tell them to do?

Great! The easiest thing would be to send them here to our site. On our homepage, they can click Find a Plan and we’ll help them search for the best plan...

FAQ

Are there ways that I can save money on my medications?

There are several things you can do to make sure you’re getting the best value on your prescription drugs: Just say 90-day! Many SCAN plans offer...

FAQ

I’m going on vacation and want to refill my prescriptions before I leave, but the pharmacy says it’s too early to refill them. What should I do?

We can definitely help you get a vacation supply of your medications. Have your pharmacist call the Pharmacy Help Desk number on the back of your ID card...

FAQ

How will I know if the drug I’ve been prescribed is covered by SCAN?

Our formulary has a list of all of the drugs covered by SCAN Health Plan. If you’re looking for a specific drug, use our formulary search tool to see if...

FAQ

How do I know which pharmacy to use to fill my prescriptions?

SCAN works with a wide variety of pharmacies – there are currently more than 68,000 pharmacies in our network. To find one in your area now, use our pharmacy...

FAQ

My SCAN plan offers non-emergency transportation benefits. How do I arrange for a ride?

If you need transportation to routine medical appointments with your SCAN doctor or other healthcare provider—or to pick up a prescription from a pharmacy...

FAQ

Does SCAN Health Plan offer dental coverage?

All SCAN plans provide the preventive dental services that are covered by Original Medicare. Most SCAN plans also offer the option to sign up for additional...

FAQ

What should I do if I receive a bill for covered services?

If you’ve already paid your copayment or coinsurance for a covered service, you shouldn’t get another bill from your doctor or specialist. If you do, please...

FAQ

How do I go paperless?

  Click this link to log into your online SCAN member profile and sign up for e-delivery of your required member materials.