SCAN’s Office Staff Training (OST) offers a range of courses that can help you and your staff better interact with older adult patients. We provide simple techniques for engaging with older patients that can lead to higher patient satisfaction and better health outcomes.  For questions or if you are interested in taking a live training with a SCAN trainer, please contact us at askthetrainer@scanhealthplan.com

Listed below you will find our menu of OST courses. To view the pre-recorded video trainings, simply click on the topic and quickly register through Zoom. Additionally, we have self-paced trainings that are available to be viewed on your own time.