In-Home Support by CareLinx
When you need support with everyday tasks at home, CareLinx caregivers are there to lend a helping hand.
I am a SCAN Affirm member; can I use the CareLinx benefit?
Yes, this benefit is for SCAN Affirm members. Go to carelinx.com/SCAN to get started with this benefit or call CareLinx at (866) 406-0822 from 8:00 a.m. to 7:00 p.m. (Central Time), Monday through Friday or Saturdays and Sundays from 10:00 a.m. to 7:00 p.m.
How many hours do I get with CareLinx, and is there a cost?
As a SCAN Affirm member, you have up to 40 hours of CareLinx services during the year. There is no cost to you.
I love my CareLinx caregiver. Will I have the same one for all my visits?
So glad you’re so happy with your caregiver! We matched you based on your needs and preferences and unless those change, you should be able to keep the same caregiver for all your visits.
Remember, CareLinx is here for you throughout the caregiving journey and can help you navigate any care need changes, caregiver requests, or other questions.
Are caregivers licensed, and how are they screened?
CareLinx caregivers include a wide range of professionals like retired registered nurses. Some caregivers have a certified nursing assistant or home health aide license, but these licenses aren’t required to be a caregiver. CareLinx does extensive background screenings and offers continuing education for caregivers to ensure the best quality of care.
CareLinx will work with you to match you with a caregiver who has the experience that meets your individual needs.
Can a caregiver take my dog for walks without me?
Yes, as long as both you and your caregiver are comfortable with the arrangement.
Disclaimer: CareLinx does not employ or recommend any care provider or care seeker nor is it responsible for the conduct of any care provider or care seeker. The CareLinx website is a venue that provides tools to help care seekers and care providers connect online. Each individual is solely responsible for selecting a care provider or care seeker for themselves or their families and for complying with all laws in connection with any employment relationship they establish.
Log in to your online member account and find tips and resources just for SCAN members.
Connect your caregiver to SCAN support and resources so they can take care of their health and yours.