Information, Understanding and Support

Whether you’re a caregiver to a SCAN member or are a SCAN member providing care to a loved one yourself, we’re here to help. Make use of the resources on this page—and let us know what’s missing.

Helpful Resources for Caregivers and Family Members

If you’re a caregiver to a SCAN member, thank you! We look forward to partnering with you to ensure your loved gets the care and services they need. And, we’re here for you, too. We’ve gathered the information, tips and caregiver resources that can help make caring for your loved one a little easier.

For example, all SCAN plans offer Caregiver Workshops and home-delivered meals. Some plans also include a Respite Care benefit. Check your plan materials to see what your loved one’s SCAN plan offers. Not sure where to look? SCAN Member Services is only a call or an email away.

And, if there’s something you have an interest in knowing more about, we encourage you to take a few minutes to complete our Caregiver Help Form and let us know what you’re interested in learning about or to get answers to your caregiving questions.

Caregiver Help Form

Fill out this quick form so we know how best to support you and your loved one.

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Independence at Home

A SCAN community service providing vitally needed services and support to seniors, disabled adults and their caregivers.

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Case Management

Learn about the SCAN Case Management programs that can help you take care of your health.

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Caregiver resources you can use

Your Caregiving Journey

If you’re just taking on a caregiving role, you’re starting a journey like no other. It can be challenging, but the tools below can help you make your way. We’ve also provided state-specific sites, to help you find local resources.

AARP Prepare to Care Guide — You’ll find caregiving help guides available for English, Spanish, Chinese, Asian-American, and older LGBTQ adults.
USC Family Caregiver Support Center can help you with the challenges of caring for older adults with brain impairing conditions.
Veterans Caregiver Support or call 1-855-260-3274

California

Arizona

Nevada

New Mexico

Texas

HHS Caregiver Support and Resources

Communicating with Healthcare Professionals

Use these links to find tips and tools to help in preparing for doctor's visits and hospital stays. And how to know/what to do when your loved one needs more care, such as palliative or hospice care.

Going to the Doctor — Click to find tips and tools to ensure you get the most out of every doctor's visit.

Before and After a Hospital Stay — Information to help you plan for your hospital stay.

Advanced Care Planning — Click to find tools and resources to help you and your loved ones plan ahead.

Medicare Hospice — Information on when your loved one will qualify for hospice care.

Respite Care — Learn more about your respite care benefit.

Managing Alzheimers and Memory Loss

Providing care for a family member or friend with memory loss and other complications of Alzheimer’s can be tough on everyone involved. You may find yourself with far more questions than you have answers for. We’ve put these resources together to help you find some of those answers.

Alzheimer's Association offers you a 24-hour helpline for support, information, and referrals if you’re caring for someone affected by Alzheimer’s Disease. National Helpline: (800) 272-3900
Health and Human Services Resources for Caregivers. Use this to find information on Alzheimer’s and related dementias from reliable sources.
Make a Sensory Room for loved ones with dementia. Use this guide to create a room that helps stimulate the senses while providing your loved one with a feeling of a calm and a secure atmosphere.