2020 Vision Care Benefit
SCAN offers a routine vision care benefit through EyeMed® Vision Care for all plans.
Individual plans vary, but in general, the routine vision benefit includes:
- Eye exams. One exam every 12 months.
- Coverage for eyewear. Every 24 months.
Check your Evidence of Coverage to see exactly what your plan includes.
Remember: For medical eye problems, see your primary care doctor.
To speak to an EyeMed representative, call them at 1-844-226-2850 (TTY: 711). Their hours are Monday through Saturday, from 4:30 a.m. to 8 p.m. On Sundays, their hours are 8 a.m. to 5 p.m.
Questions about this benefit? SCAN Member Services is here to help:
1-800-559-3500 (TTY: 711)
Q: Can I choose contact lenses instead of eyeglasses?
Yes, your vision benefits cover either contact lenses or eyeglasses.
Q: What should I do if I have a serious eye condition or need eye surgery?
For medical eye issues, see your primary care doctor. Your doctor may refer you to a specialist so you can get the medical care you need.
Q: Will I get an EyeMed ID card?
No, just show your SCAN member ID card when visiting a contracted EyeMed doctor.
Q: If my lenses or frames become lost or broken, are replacements included as part of the benefit?
No, replacement lenses or frames are not included as part of your vision benefit.
Q: How can I find an eye doctor near me?
To find an optometrist or optician near you, visit the EyeMed website or call EyeMed® at 1-844-226-2850 (TTY: 711). Their hours are Monday through Saturday, from 4:30 a.m. to 8 p.m. On Sundays, their hours are 8 a.m. to 5 p.m.