Most plans offer hearing exams and hearing aids through TruHearing®.
To contact TruHearing, call: 1-844-255-7148 (TTY: 711), Monday through Friday, from 5 a.m. to 6 p.m.
Q: I want to use my TruHearing Select benefit. Where do I start?
Your first step is to contact TruHearing. They’ll verify your coverage and answer any questions before scheduling your hearing exam with a TruHearing provider.
Q: How do I schedule an appointment with my TruHearing provider?
A TruHearing representative will help schedule your appointment with an accredited TruHearing Audiologist or Hearing Instrument Specialist in your area. At your appointment, the consultant will examine your hearing and help you select the right hearing aid.
Q: Who will conduct the hearing exam?
The hearing exam will be conducted by a TruHearing provider who is either an audiologist or a hearing instrument specialist. Both are highly trained and licensed to dispense hearing aids.
Q: What will the hearing exam be like?
Your TruHearing provider will conduct a thorough hearing exam and make recommendations for your hearing aid based on your pattern of hearing loss.
Once you and your provider have agreed on the right aid(s) for your needs, your provider will order them. At your next appointment your provider will fit and adjust your hearing aids and tell you how to use and care for them.
Plus, you’re covered for follow-up visits in the first year when you purchase your hearing aids through TruHearing. You’ll be able to ask any questions you may have or get needed adjustments to how your hearing aids fit or function.