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Patient Satisfaction & Dealing with Difficult Patients
This handout includes tips for provider office staff on how to improve 5-Star CAHPS Patient Satisfaction. It may be useful to print it out and keep it...
Trading Ages Handout
This handout accompanies our senior sensitivity course, Trading Ages, and educates provider office staff on important senior sensitivity issues.
What Can You do to Prevent Falls?
From the Department of Health and Human Services Centers for Disease Control and Prevention
A Home Fall Prevention Checklist for Older Adults
From the Department of Health and Human Services Centers for Disease Control and Prevention
SCAN Health Plan Payment Dispute Resolution PDR Form
Payment Dispute Resolution PDR Form
SCAN Health Plan Waiver of Liability Form
Waiver of Liability Form
SCAN Health Plan Reopening Request Form
Reopening Request Form
SCAN Health Plan Payment Dispute Resolution (PDR) Form
SCAN Health Plan Payment Dispute Resolution (PDR) Form
SCAN Health Plan Provider Recoupment Request Form
Provider Recoupment Request Form
SCAN Health Plan Provider Overpayment Refund Request Form
Provider Overpayment Refund Request Form