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(69.9kb)

Patient Satisfaction & Dealing with Difficult Patients

This handout includes tips for provider office staff on how to improve 5-Star CAHPS Patient Satisfaction. It may be useful to print it out and keep it...

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(28.0kb)

Trading Ages Handout

This handout accompanies our senior sensitivity course, Trading Ages, and educates provider office staff on important senior sensitivity issues.

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(2.3mb)

What Can You do to Prevent Falls?

From the Department of Health and Human Services Centers for Disease Control and Prevention

PDF
(2.6mb)

A Home Fall Prevention Checklist for Older Adults

From the Department of Health and Human Services Centers for Disease Control and Prevention

PDF
(6.2mb)

SCAN Health Plan Payment Dispute Resolution PDR Form

Payment Dispute Resolution PDR Form

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(1.7mb)
PDF
(4.9mb)
PDF
(6.3mb)

SCAN Health Plan Payment Dispute Resolution (PDR) Form

SCAN Health Plan Payment Dispute Resolution (PDR) Form

PDF
(1.4mb)

SCAN Health Plan Provider Recoupment Request Form

Provider Recoupment Request Form

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(793.0kb)

SCAN Health Plan Provider Overpayment Refund Request Form

Provider Overpayment Refund Request Form

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