How do I send my payment?

You have four options:

  • By phone. To make your payment, please call SCAN Member Services. Be sure to have your credit or debit card ready so you can give the needed information to a Member Services representative.
  • By mail. Place your check, money order or cashier’s check – made payable to “SCAN Health Plan” – along with the payment stub, in the envelope that came with your bill.

Remember: Never send cash in the mail.

If you misplace the envelope provided, you can mail your payment along with the payment stub to:

SCAN Health Plan
P.O. Box 511339
Los Angeles, CA 90051-7894


To help us process your payment, include your account number on your check, money order or cashier’s check.
  • Online. Online payments can be made via the SCAN member portal (registration required). Once you’ve logged into your online SCAN member account, select the "View Your Payments" tab, select “Make a Payment” and follow the instructions.
  • Auto-pay services. Automatically deduct/charge your payment from your checking/saving account, credit/debit card or your Social Security check.

To sign up for SCAN’s auto-pay services, please contact SCAN Member Services. You can also sign up for auto-pay via the (registration required).


Still Have Questions?

Try a search, or give us a call at 1-855-650-7226 (TTY: 711).

Speak With SCAN Today

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(877) 452-5898(888) SCAN-TTY
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