Official Plan Materials

Medicare says we must send you these official plan materials. You can choose if you want to get them in the mail or online.

• Explanation of Benefits: This Monthly Summary of healthcare services is not a bill; it's for your information only. It lists the care you’ve received recently.
• Annual Notice of Change: This is sent every September. It outlines any changes to your SCAN plan for the coming year.

Personalized Notifications

• Health Check Record: This personalized record of your care is mailed once a year; the online version is interactive, updated monthly and available 24/7
• Personalized health information: Includes personal health information, such as specific medication names or other private info
• Portal notifications: We currently email you when you have a message in your SCAN member account. Uncheck the box if you don’t want these emails

You must log in or register for the portal to manage these preferences:

• EOB
• Plan Documents
• Portal Notifications
• Personalized Health Communications
• Health Check Record