You’re invited:
TRAIN THE TRAINER SERIES 2023
Click HERE to view our TTT
Series course catalog and
calendar. Sign up by following
the link to register on the calendar.
Contact askthetrainer@scanhealthplan.com for more details.
Train the Trainer Series Content
Access to Care 2023
- Access to Care - Tip Sheet Last Modified: 2/9/2023
- Access to Care - Presentation Last Modified: 4/5/2021
- Access to Care - Activities Last Modified: 4/14/2021
- Access to Care - Notes Last Modified: 4/14/2021
- FAQuestions Last Modified: 4/14/2021
- Implementation Worksheet Last Modified: 4/14/2021
Care Coordination 2022
- Care Coordination - Tip Sheet Last Modified: 4/5/2021
- Care Coordination - Presentation Last Modified: 4/5/2021
- Care Coordination - Activities Last Modified: 4/14/2021
- Care Coordination - Notes Last Modified: 4/14/2021
- FAQuestions Last Modified: 4/14/2021
- Implementation Worksheet Last Modified: 4/14/2021
CLEAR/HEAT 2022
- CLEAR/HEAT - Activities Last Modified: 4/14/2021
- FAQuestions Last Modified: 4/14/2021
- Implementation Worksheet Last Modified: 4/14/2021
Improving Health Outcomes 2022
- Improving Health Outcomes - HOS 2020 Survey English Last Modified: 4/5/2021
- Improving Health Outcomes - Presentation Last Modified: 4/5/2021
- Improving Health Outcomes - Activities Last Modified: 4/14/2021
- Improving Health Outcomes - Notes Last Modified: 4/14/2021
- FAQuestions Last Modified: 4/14/2021
- Implementation Worksheet Last Modified: 4/14/2021
New Patient Onboarding 2022
- New Patient Onboarding - Presentation Last Modified: 4/5/2021
- New Patient Onboarding - Activities Last Modified: 4/14/2021
- New Patient Onboarding - Notes Last Modified: 4/14/2021
- FAQuestions Last Modified: 4/14/2021
- Implementation Worksheet Last Modified: 4/14/2021
Train the Trainer #5 – February 26, 2020
- Train the Trainer 5 – Agenda Last Modified: 2/11/2020
- New Patient Onboarding – Presentation Last Modified: 2/11/2020
- New Patient Onboarding – Tip Sheet Last Modified: 2/11/2020
- Care Coordination – Presentation Last Modified: 2/11/2020
- Care Coordination – Tip Sheet Last Modified: 2/11/2020
- Access to Care – Presentation Last Modified: 2/11/2020
- Access to Care – Tip Sheet Last Modified: 2/28/2020
- Patient Referral Best Practices – Tip Sheet Last Modified: 2/11/2020
- CAHPS Concept Model Last Modified: 2/11/2020
- CAHPS Composite Questions Last Modified: 2/11/2020
- CAHPS 2018 Template Last Modified: 2/11/2020
- CAHPS 5-Star Best Practices Last Modified: 2/11/2020
Train the Trainer #4 – March 12, 2020
- Final Presentation- Train the Trainer 4 Last Modified: 3/13/2019
- Improving Health Outcomes Activity Results Last Modified: 3/13/2019
- Train the Trainer 4 – Agenda Last Modified: 3/11/2019
- Improving Health Outcomes Workshop Last Modified: 3/11/2019
- HOS Workshop Instructor Guide Last Modified: 3/11/2019
- Health Outcomes Case Study for Charlotte Last Modified: 3/11/2019
- HOS Tipsheet Last Modified: 3/11/2019
- Health Literacy Presentation Last Modified: 3/11/2019
- Health Literacy Instructor Guide Last Modified: 3/11/2019
- Activity 1 – What is it like Last Modified: 3/11/2019
- Activity 2 – Practice using living room language Last Modified: 3/11/2019
- Activity 3 – Practice situations Last Modified: 3/11/2019
- Health Literacy Tipsheet Last Modified: 3/11/2019
- ACTION Planning and SMART Goal Development Presentation Last Modified: 3/11/2019
- Action Plan – Activity Pt 1 Last Modified: 3/11/2019
- Action Plan – Activity Pt 2 Last Modified: 3/11/2019
Train the Trainer #3 – September 26, 2018
- Train the Trainer 3 Agenda Last Modified: 9/6/2018
- Improving Health Outcomes - Presentation Last Modified: 11/16/2018
- Health Outcomes Survey Tip Sheet Last Modified: 9/6/2018
- Access to Care - Presentation Last Modified: 11/16/2018
- CAHPS Tip Sheet Last Modified: 9/6/2018
- Urinary Incontinence Tip Sheet Last Modified: 9/6/2018
- Depression Tip Sheet Last Modified: 9/6/2018
- NIA - Depression Age Page Last Modified: 9/6/2018
- NIA - Falls and Fractures Age Page Last Modified: 9/6/2018
- NIA - Urinary Incontinence Age Page Last Modified: 9/6/2018
- NIA - Falls – Safety Checklist Last Modified: 9/6/2018
- Wexner - Physical Activity: Conditioning Exercises – Sitting Last Modified: 9/6/2018
- Wexner - Physical Activity: Conditioning Exercises – Standing Last Modified: 9/6/2018
- Referral Tip Sheet Last Modified: 9/6/2018
Train the Trainer Conference
February 28, 2018
- Train the Trainer 2 – Final Presentation Last Modified: 4/24/2018
- Train the Trainer Conference Agenda Last Modified: 4/13/2018
- Medication Adherence – Instructor Guide Last Modified: 4/13/2018
- Medication Adherence – Tip Sheet Last Modified: 4/13/2018
- Medication Adherence - Presentation Last Modified: 4/13/2018
- Care Coordination – Instructor Guide Last Modified: 4/13/2018
- Care Coordination – Tip Sheet Last Modified: 4/13/2018
- Care Coordination - Presentation Last Modified: 4/13/2018
- OST Course Catalog FAQs Last Modified: 4/13/2018
- Upping the Ante with Employee Engagement Appendix Last Modified: 4/13/2018
Train the Trainer #1 – September 27, 2017
- Final Presentation – Full Conference Presentation Last Modified: 4/13/2018
- Jeopardy Template Last Modified: 10/3/2017
- Train the Trainer Reward Program Description and Agreement Last Modified: 4/13/2018
- Future State for a Patient - Transcription from Group Activity Last Modified: 4/13/2018
- Train the Trainer Introduction Last Modified: 4/13/2018
- Train the Trainer Agenda Last Modified: 4/13/2018
- Onboarding Training Presentation Last Modified: 4/13/2018
- Onboarding New Patients Instructor Guide Last Modified: 4/13/2018
- Onboarding New Patients Tip Sheet Last Modified: 4/13/2018
- C.L.E.A.R. Training Presentation Last Modified: 4/13/2018
- C.L.E.A.R. Instructor Guide Last Modified: 4/13/2018
- C.L.E.A.R. Tip Sheet Last Modified: 4/13/2018
- H.E.A.T. Training Presentation Last Modified: 4/13/2018
- H.E.A.T. Instructor Guide Last Modified: 4/13/2018
- H.E.A.T. Tip Sheet Last Modified: 4/13/2018
It is with great pleasure to welcome you to SCAN’s new Train the Trainer Series 2021. This series will highlight optimal approaches to amplify patient satisfaction and health outcomes with insights on identifying 5-Star measures as they relate to access to care, care coordination, new patient onboarding and other important topics. The goal of this series is to provide your trainers with the ability to train and educate your staff to meet the ever changing needs of your patients. During each session, you will receive tools, techniques, and resources, designed to give you the flexibility to engage your staff throughout the year at your own pace.