Fitness Tracker Benefit

Fitness Tracker Benefit

SCAN offers a fitness tracker benefit for many plans.

If your SCAN plan includes a fitness tracker benefit, you can order a free Fitbit® activity tracker to monitor your fitness and activity goals. 

The benefit covers a Fitbit InspireTM fitness tracker every two years at no cost.

The Fitbit smartwatch/activity tracker automatically counts what you do to be healthy each day—so you don’t have to. It tracks how many steps you take, stairs you climb and calories you burn. It even knows how much sleep you get.

The Fitbit Inspire is water resistant to 50 meters and can be worn in the shower, pool and more. Plus, it automatically tracks how long you’re swimming. The Fitbit also has a battery life of up to five days.*

You can also set it up to remind you to get up and move around and congratulate you when you reach an activity goal.

Frequently Asked Questions about the Fitness Tracker Benefit

Q: How can Fitbit help me be healthy?

Staying active is very important to your health, how you feel and your independence as you get older.

When you wear the Fitbit fitness tracker, it automatically keeps track of all your activity. The tracker can:

  • Count the number of calories burned, steps taken, floors climbed and miles walked
  • Determine the number of hours you slept
  • How much time you’ve spent being active

When you walk the dog, go to the drugstore, play tennis, take a nap or even walk to the bathroom and back, Fitbit is keeping track and adding up all that activity. The Fitbit app keeps track of your daily progress, which you can use to stay motivated. The app can also help you set goals for losing weight and log what you eat and how much water you drink each day.

Q: How do I order the Fitbit fitness tracker?

The easiest way to order your Fitbit is to fill out this simple online form.

If you have questions about the benefit or need any help placing your order, please contact SCAN Member Services.

Q: How do I set up the Fitbit tracker?

If you’re using a smartphone, before getting started, make sure your tracker and mobile phone are charged and that the Bluetooth setting on your phone is turned on. Then:

  1. Download the Fitbit mobile app from the Apple App Store, Google Play or the Windows Store. Then login or create an account using an email address and password of your choice.
  2. Once you've logged in to the Fitbit app, tap on the Account Then select + Set Up a Device.
  3. Select your device and follow the in-app prompts to complete the setup process.

Tip: If possible, use a Wi-Fi connection to help speed up device setup.

If you’re using your computer, you can set up and sync most Fitbit devices with Fitbit Connect. Fitbit Connect is a free software application that lets your Fitbit device sync its data with your dashboard. This requires a computer that is Bluetooth-enabled.

To install Fitbit Connect and set up your device:

  1. Click here, then scroll down and click the pink Download button.
  2. After the download completes, double click the downloaded file to start installation.
  3. After installing, when prompted, choose Set Up a New Fitbit Device.
  4. Follow the on-screen instructions to login as an existing user or create a Fitbit account and connect your device.

Q: Do I need to have a smartphone to use the Fitbit?

No. If you don’t have a smartphone, you can still enjoy the tracking features of a Fitbit. If you want to keep track of your activity without a smartphone, you’ll need to have access to a computer.

Q: Will this benefit cost me anything? Will I need to buy batteries?

For members with this benefit, there is no cost for the Fitbit activity tracker or the Fitbit app and there is no subscription needed.

Your Fitbit will need to be recharged approximately every five days, but an electric charger cord is included. There are no batteries to buy or change (depends on battery life and other factors).

Q: I already have a Fitbit. Can I get reimbursed from SCAN for my purchase?

Unfortunately, no. SCAN can provide a new Fitbit Inspire activity tracker but will not be able to reimburse you for the one you previously purchased.

Q: Can I upgrade to another Fitbit model?

No, SCAN only covers the Fitbit Inspire device.

Q: Does my SCAN plan include Fitbit?

To find out if your SCAN plan includes the fitness tracker benefit in 2020, use the chart below to find your county and then see if your SCAN plan is listed. (Note: the name of your SCAN plan is on your SCAN member ID card.)

Los Angeles

Classic, Prime

San Diego



Classic, Prime

Napa Compass 





San Bernardino




The fitness tracker benefit isn’t available in all plans. Please check your Evidence of Coverage to see if the benefit is included in your plan.