Close

Need some help?

Every SCAN employee is trained to understand the needs of people with Medicare, to help you make an informed decision about your Medicare needs.
CALL US TOLL-FREE
877-810-7226
FROM 8AM TO 8PM (PT), MONDAY - FRIDAY. TTY USERS CALL 711
No, Thank You

Filing a Complaint with Medicare

Category: File a Grievance

You can submit a complaint about SCAN Classic directly to Medicare. To submit a complaint to Medicare, go to www.medicare.gov/MedicareComplaintForm/home.aspx. Medicare takes your complaints seriously and will use this information to help improve the quality of the Medicare program.

If you have any other feedback or concerns, or if you feel the plan is not addressing your issue, please call 1-800-MEDICARE (1-800-633-4227), 24 hours a day/7 days a week or go to www.medicare.gov. TTY/TDD users can call 1-877-486-2048.

view all